Thailand Tsunami Update - Tour operators & travel agents

http://www.ewsiam.com/update.html

Thailand Tsunami UpdateFollowing the Tsunami disaster on 26th December, please find below a list of emergency helpline numbers and consulate & embassy emergency numbers for tour operators & travel agents seeking further information about their clients.You can click here to download the hospital list of the injured or dead. Alternatively, you can access this information from the following websites, www.disaster.go.th & http://tatnews.org/crisis/2381.asp. A real-time search can also be conducted at http://www.disaster.go.th/sunami/search/searchform.php Also below is a hotel status report for hotels in the affected areas and links to news updates posted on previous days.Tour Operator & Travel Agent Update – 18:30 Dec. 29, 2004
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The German Coordinator at Thamasart Rangsit University has informed us that a LTU plane is leaving tonight from BKK to Dusseldorf at 01:00 AM in the morning. The person in charge is Monica +66 9137 5325. Guests must be at Thamasart Rangsit University at 6:00 PM with a pass.


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The following link contains names of people who were flown from Phuket to Bangkok on Monday Dec. 27, 2004 Information about their Bangkok hotels is also included. Click here to download. Names of people dispatched yesterday will be posted here as soon as they become available.


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Nok Air, a low cost airline in Thailand, is offering free tickets for doctors wishing to travel to Phuket to assist those in need following the devastating Tsunami. The free flights can be taken until December 31, 2004. All doctors traveling under this special program will be asked to show their physician identification at the Nok Air service counter at the domestic terminal of Don Muang Airport or call 1318


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Qantas operated a special 767 flight to Phuket at 1100 today, to bring travelers home to Australia. This flight will accept customers holding any ticket, regardless of which airline they have booked with, and will depart Phuket at 1840 local time, flying non-stop to Sydney and arriving at 0745 tomorrow. Qantas General Manager of Aviation Health Services, Dr Ian Morrison, and Qantas Nurse Robyn Noble traveled on today’s flight to Phuket to assist the injured on the ground and on the return flight.


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Airlines operating locally within Thailand; Thai Airways International, Bangkok Airways, Air Asia, Orient Air, Phuket Air and Nok Air have helped transfer thousands of visitors back to Bangkok and put them up in arranged accommodation. In coordination with the Thai Hotels Association (THA) and Association of Thai Travel Agents (ATTA), more rooms are being arranged to receive the many thousands more expected to arrive.


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MasterCard is extending emergency assistance to cardholders affected by the tsunami in the Indian Ocean, including emergency cash advance, emergency replacement card, accessing account-related information, accessing any applicable card benefits. MasterCard cardholders and those assisting cardholders can call the following number in Thailand: 001-800-11-887-0663


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On 27 December 2004, Thai Airways International, AirAsia, Phuket Air, Orient Air, and Royal Thai Air Force aircraft cooperated in transporting 6,901 injured and traumatized passengers from Phuket to Bangkok on 26 flights.


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THAI has established a Help Desk Center at Krabi Airport at Tel. + 66 7569 1940 and at the Domestic Terminal of Bangkok International Airport at Tel. +66 2535 7670-3.


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The Communications Authority of Thailand (CAT) has set up centers in Patong Beach in Phuket, Takua Pa and Kok Loi in Phang Nga, Krabi, Trang and Satun to provide free international calls to visitors wishing to call family and friends back home. CAT staff are also distributing free international call cards in other areas.
Call Center Hotlines
Location
Telephone Number
Fax Number
TAT Call Center
+66 21672

Ministry of Foreign Affairs 24-hour Coordinating Center
+66 2643 5262, +66 2643 5000
+66 2643 5256
Crisis Management Center
+66 2535 7670-3, +66 2535 1672

Phuket Rescue Center
+66 7621 6101, +66 7621 1001,+66 7621 7833, +66 9810 1084 (French), +66 1819 2568 (Swedish)

Phang Nga Rescue Center
+66 7641 1525, +66 7641 1179 (Khao Lak)

Krabi Rescue Center
+66 7561 1302, +66 7562 4161-3

Trang Rescue Center
+66 7521 4382

Satun Rescue Center
+66 7472 2121-2, +66 7472 2296

Ranong Rescue Center
+66 7781 3401, +66 7782 3257

Telephone Number for Hospitals in Bangkok, Phang Nga & Phuket
Location
Hospital Name
Telephone Number
Bangkok
Bhumibol Adulyadej Hospital
+66 2500 2028

Thammasat Chalerm-Prakiat Hospital
+66 2926 9999, +66 2564 4440

Thammasat University Rangsit Campus
+66 2151 0111-20, +66 9744 5361

Others
Click Here



Phang Nga
Takua Pa Hospital
+66 7642 1770, +66 7642 1080

Tai Muang Hospital
+66 7657 1505-6, +66 7657 1823,+66 7657 1961, +66 7657 2124-5

Phang Nga Hospital
+66 7641 2032, +66 7641 3462



Phuket
Bangkok Phuket Hospital
+66 07625 4421-9

Patong Kathu Hospital
+66 7634 0444

Phuket International Hospital
+66 7624 9400

Thalang Government Hospital
+66 7631 1011

Vachira Phuket Hospital
+66 7621-1114
Consulate & Embassy Emergency Telephone NumbersPlease find below the list of emergency telephone numbers for each embassy. The full contact details can be downloaded here.
Country
Contact Person
Telephone Number
Austria
Mr. Ferner
+66 1814 5965 (mobile phone)
Denmark
Mr. Ulrich Sorenson
+66 7621 1044
France
Mr. Corbeau
+66 7930 0124 (mobile phone)
Germany
Mr. Gaodian
+66 9025 9612 (mobile phone)
Italy
Mr. Mariala
+66 9008 7438 (mobile phone)
Mexico
K. Payao
+66 1400 3627 (mobile phone)
Netherlands
Mr. Simone
+66 1844 2739 (mobile phone)
Russia
Mr. Vladimir
+66 1921 3280 (mobile phone)
Singapore
Mr. Chien Kuan Yu
+66 1817 6783 (mobile phone)
South Africa

+66 1934 8862 (mobile phone)
Spain
K. Saksiri
+66 1868 7507 (mobile phone)
Sweden

+66 7632 7006, +66 7632 7015
Switzerland
Mr. Pascal Bornoz
+66 7626 3642
UAE
Mr. Khoory
+66 1935 5255 (mobile phone)
United Kingdom

+66 7626 4473-5
USA

+66 2205 4049
Hotel Status - 16:30 Dec. 29, 2004
Location
Hotel Name
Status
Remark
Phi Phi
Bay View Resort
Damaged
Closed until further notice.

Holiday Inn Phi Phi Island
Safe


Royal Paradise
Damaged
Closed until further notice.

Phi Phi Island Village Beach Resort & Spa
Safe


Phi Phi Natural Resort
Damaged
Closed until further notice.

Phi Phi Erawan Palm Resort
Damaged
Closed until further notice.

Phi Phi Princess Resort
Damaged
Closed until further notice.

Tonsai Village Resort
Damaged
Closed until further notice.




Khao Lak
Baan Khaolak Resort
Damaged
Closed until further notice.

Bangiang Beach Hotel
Damaged
Closed until further notice.

Baan Krating Beach Resort
Safe


Bangsak Beach Resort
Damaged
Closed until further notice.

Blue Village Pakarang Resort
Damaged
Closed until further notice.

Haadson Resort
Damaged
Closed until further notice.

Khaolak Bhandari
Damaged
Closed until further notice.

Khaolak Emmerald Resort
Damaged
Closed until further notice.

Khaolak Laguna Resort
Damaged
Closed until further notice.

Khaolak Merlin Resort
Damaged
Closed until further notice.

Khaolak Palm Beach Resort
Damaged
Closed until further notice.

Khaolak Paradise Resort
Damaged
Closed until further notice.

Khaolak Resort
Damaged
Closed until further notice.

Khaolak Seaview Resort & Spa
Damaged
Closed until further notice.

Khaolak Sunset
Damaged
Closed until further notice.

Khaolak Tropicana Beach Resort
Damaged
Closed until further notice.

Khaolak Wanaburee Resort
Damaged
Closed until further notice.

La Flora Khaolak
Damaged
Closed until further notice.

Le Meridien Khaolak Beach & Spa
Damaged
Closed until further notice.

Mukdara Beach Villa & Spa
Damaged
Closed until further notice.

Similana Resort
Damaged
Closed until further notice.

Sofitel Magic Lagoon Resort & Spa
Damaged
Closed until further notice.

Southsea Pakarang
Damaged
Closed until further notice.

Theptaro Resort
Damaged
Closed until further notice.




Phang Nga
Kuraburi Greenview
Safe


South Sea Pakarang Resort & Spa
Damaged
Closed until further notice.

The Briza Beach Resort & Spa
Damaged
Closed until further notice.

Golden Buddha Beach
Damaged
Closed until further notice.

Krathom Moken Beach Resort
Damaged
Closed until further notice.

Anatara Royal CoCo Palm
Damaged
Closed until further notice.




Krabi
Andaman Holiday
Safe


Anyavee Ao Nang Bay Resort & Spa
Safe


Anyavee Ban Ao Nang Resort
Safe


Ao Nang Buri Resort
Safe


Ao Nang Seafront
Safe


Ao Nong Sunset Hotel
Unknown


Ao Nang Villa
Safe


Beach Terrace
Unknown


Boonsiam Hotel
Safe


Golden Beach Resort
Safe


Koh Ngai Resort
Safe


Krabi Heritage Hotel
Safe


Krabi La Playa Resort
Safe


Krabi National Park Success
Safe


Krabi Resort
Damaged
Sea view Bungalow and the restaurant were damaged.

Krabi Royal Hotel
Unknown


Krabi Sands Resort
Unknown


Krabi Seaview
Safe


Krabi Success Resort
Safe


Krabi Thai Village
Safe


Layana Resort & Spa
Unknown


Maritime Park & Spa Resort
Safe


Nakamanda Resort & Spa
Damaged
Restaurant and swimming pool were damaged, but will be operational in 2 days.

Pakasai Resort
Safe


Pavillion Queens Bay Resort
Safe


Phranang Inn
Safe
The restaurant has been renovated and is now operational.

Phulay Beach Krabi Aprime Resort
Safe


Railay Bay Resort & Spa
Damaged
Swimming pool, lobby and restaurant were damaged.

Railay Village Resort
Damaged
Closed until further notice.

Relax Bay Resort
Damaged
Closed beach bar. Six rooms can be operated. Other facilities can be operated.

Rayavadee
Damaged
Closed "Phranang Kitchen" only.

Sand Sea Resort
Damaged
Closed until further notice.

Somkiet Buri Resort
Safe


Sheraton Krabi
Safe
Closed until further notice.

Sunrise Tropical Resort (Railay)
Damaged
Closed swimming pool only.

The Beach Terrace Hotel
Damaged
Beachfront and restaurant were damaged.

The Cliff Ao Nang Resort
Safe


The Emerald Garden Resort
Safe


Tipa Resort
Safe


Tubkaak Resort (Sunset)
Unknown


Tubkaak Krabi
Safe


Vogue Pranang Bay Resort
Safe





Koh Lanta
Andaman Lanta
Safe


Lanta Casuarina Resort & Hotel
Damaged
Villa Beachfront was damaged, but rooms are operating

Lanta Garden Hill Resort
Safe


Lanta Palace Resort
Damaged
Beachfront will be closed for 3 days for renovation. Other facilities are operating.

Lanta Villa Resort
Damaged
Superior rooms were damaged. Need the renovation around 3 weeks. Front office and swimming pool for 1 week. Main building, lobby and restaurant are operating.

Manhattan Royal Lanta Resort
Safe


Moon Light Bay Resort
Safe


Pimalai Resort
Damaged
2 Villas and 3 Suites were damaged. Lobby, main building and restaurant can continue to operate.

Royal Lanta
Damaged
Slightly damaged at the kitchen area and the pool. Other facilities are operating.

Southern Lanta
Damaged
Damaged in beach area and the swimming pool. Other facilities are operating.

Srilanta
Damaged
Damaged at restaurant, lobby, spa, and front area. Closed 26 Dec. 04 until 06 Jan. 05. Any cancelled bookings would be accepted without cancellation charges.

Twinbay Resort
Damaged
Closed until further notice without cancellation charges policy and full refund.

Twin Lotus Resort & Spa
Damaged
Closed until further notice.




Koh Racha
The Racha Resort
Damaged
Resort buildings, beachfront villas, reception area and restaurant were damaged. Resort will not be fully operational.




Phuket
Allamanda Laguna
Safe


Amanpuri
Damaged
The flooding destroyed the gym, beach and tour counters.

Amari Coral Beach
Damaged
Closed until further notice.

Andaman Canasia Resort & Spa
Safe


Andaman Seaview
Damaged
Can operate with normal power and water supply. Operating normally.

Arahmas Resort & Spa
Damaged
Minor damage to restaurant.

Avantika Boutique Hotel
Unknown


Baan Thai Beach Resort
Damaged
Closed until further notice.

Banyan Tree
Safe
Using other facilities at Sheraton Laguna.

Best Western Phuket Ocean(Formerly Phuket Ocean Resort)
Safe


Burasari
Damaged
1st and 2nd floor got seriously damaged including swimming pool and restaurants.

Baan Krating Beach Resort
Safe


Cape Panwa
Safe
Minor damages on the beach and the road in front of the hotel.

Central Karon Village
Safe


Central Water front Suites
Safe


Club Andaman Beach
Damaged
The pool is closed. The bungalows were partially flooded.

The Chedi
Damaged
The big swimming pool is damaged along with all the beach front bungalows and beach restaurant.

Comfort Resort Patong
Unknown


Diamond Cliff Resort
Damaged
Able to operate.

Deevana Resort Patong
Safe


Duangjit Resort
Damaged
The big swimming pool and 100 rooms were damaged. The hotel is closed for major renovation.

Dusit Laguna
Damaged
Rooms at 1st floor are closed, swimming pool and 2 restaurants (Italian/Seafood) were totally damaged. Guest Activity Centre and the Kids Club were damaged and are under renovation. Other facilities are operating as usual.

The Evason
Safe
The pier was destroyed and the beach was ruined. The flood did not affect the hotel.

Felix Karon
Safe


Hilton Phuket Arcadia
Damaged
The "Zen" Japanese restaurant and the staff parking lot are closed.

Holiday Inn Phuket
Damaged
Closed until 31 Jan. 05, and possibly into Feb. 05. Reservations, records, back of the house and kitchens were damaged.

Horizon Beach Resort
Damaged
Closed until further notice.

Hyton Leelawadee Phuket
Safe


Impiana Phuket Cabana
Damaged
Closed until further notice.

JW Marriott
Damaged
Swimming pool, pool bar, beach front and Sala Rim Thalay restaurant are temporary closed.

Kamala Beach Hotel & Resort
Safe


Karon Beach Resort
Damaged
Closed until further notice.

Karon View Resort
Safe


Karon Whale Resort Phuket
Safe


Karona Resort & Spa
Safe


Kata Beach Resort
Damaged
Swimming pool, beachfront area and some sea view rooms were damaged.

Katathani Bhuri
Safe


Katathani Thani
Damaged
Rooms at the ground floor, garden and swimming pool area were damaged. Guests have been evacuated to Katathani Bhuri.

Laguna Beach Resort
Damaged
1st Floor: swimming pool and 14 ground level rooms were damaged. The guests have been moved to the South Wing or 2nd - 4th floor.

Layan Beach Phuket Aprime Resort
Safe


Le Meridien Phuket Beach Resort
Damaged
No water or electricity supply. Closed until further notice.

Le Royal Meridien Phuket Yacht Club
Damaged
Restaurant at beachfront has been damaged. Other facilities can be operated.

Marina Phuket
Safe
"On The Rock" restaurant is closed.

Merlin Beach Phuket
Damaged
Closed for 6 months for major renovation.

Mom Tri's Boat House
Damaged
Ground floor and restaurant were damaged. 2dn & 3rd Floor can be operated.

Mom Tri's Villa Royale
Safe


Novotel Coralia
Safe


Orchidacea
Safe


Panwa Beach resort
Safe


Patong Bay Garden Resort
Unknown


Patong Bayshore Hotel
Damaged


Patong Beach Hotel
Damaged
Closed until further notice.

Patong Lodge Hotel
Safe


Patong Merlin
Damaged
Closed for 6 months for major renovation.

Patong Resort
Damaged
Closed until further notice.

Peach Hill Hotel & Resort
Safe


Pearl Hotel
Safe


Pearl Village
Safe


Phuket Graceland Resort & Spa
Damaged
A new resort with 140 rooms for soft opening from the total of 460 rooms. The opening has been delayed until further notice.

Phuket Grand Tropicana Hotel
Damaged
Closed until Jan. 10, 05. 1st floor and lobby were seriously damaged and cannot provide electricity.

Phuket Merlin
Safe


Phuket Orchid Resort
Safe


Royal Paradise
Safe
Road at the front of hotel was damaged.

Rydges Amora Beach Resort
Damaged
Restaurant at beachfront has been damaged. Other facilities can be operated.

Sabana
Damaged
Parking lot and office were damaged.

Sea Sun Sand Resort
Damaged


Seapearl Beach Resort
Damaged
The 1st Floor was damaged.

Seaview Patong
Damaged
Closed until further notice.

Sheraton Grande Laguna
Damaged
Beach and beachfront restaurant were damaged.

Siam Phuket Resort
Safe


Smile Inn Phuket
Safe


Southsea Karon Beach
Safe


Thara Patong Phuket
Damaged


Thavorn Beach Bungalow
Damaged
Closed until further notice.

Thavorn Beach Village & Spa
Damaged
All bungalows, "Marisa" & "Old Siam" Restaurant were damaged. Hotel serve 3 meals at lobby village club and the guests have been evacuated at Ocean View Villas.

Thavorn Hotel (City Town)
Safe


Thavorn Palm Beach
Safe


The Bay Hotel
Safe


The Front Village
Safe


The Mangosteen Resort & Spa
Safe


The Metropole Hotel
Safe


The Paradise Koh Yao
Safe


Trisara
Damaged
Minor damage on beach pool and a few beachside sundeck lounges. Otherwise operating normally.

Tropica Bungalow
Unknown


Twin Palms
Safe


Woraburi Phuket Resort & Spa
Safe